Examples of the C.A.L.M. technique
More from this series

Conflict management: emotions in the way of clear thought

Conflict management 101: frequently asked questions

Conflict de-escalation: the C.A.L.M. technique

Self psychology – using compassion to change behavior

Conflict management: fight or flight

About the expert
Jennifer Kolari
MSW, RSW Child and Family Therapist

Child and Family Therapist Jennifer Kolari is one of the nation’s leading parenting experts and the founder of Connected Parenting. Author of Connected Parenting: How To Raise A Great Kid and You’re Ruining My Life! (But Not Really) Surviving the Teenage Years with Connected Parenting, Kolari is the Parenting expert on CBC’s Steven and Chris show, and has appeared frequently on Canada AM and Breakfast Television. Her advice can be found in many Canadian and U.S. magazines, such as Today’s Parent, Redbook, Parent Magazine and Canadian Family. She is also on the health advisory board for Chatelaine Magazine.  Her entertaining workshops and insightful strategies, shared with warmth and humour, make her a highly sought-after speaker with schools, corporations and agencies throughout North America. Kolari has been helping children, teens and families get connected for over 20 years.